FAQs

Check most frequently asked questions here. If you still need help please contact us at support@risefame.com

1. When will my order be processed?

- Upon confirmation of payment your item will be processed for shipment within 2 business days. A tracking code will be issued to the email you registered with. Average USA shipping time is 7-10 business days. For international shipments, expect a 8-14 business day delivery time.

2. Will I receive a confirmation email when I place my order?

- Yes, all customers will receive an order confirmation email after placing their orders. Please check your spam folder before contacting us. In case you didn't get your email confirmation feel free to reach out to us using our Contact Us from.

3. How long will it take to receive a tracking number?

- It usually takes 1-3 business days. You will receive a separate email with the tracking number that you can use on the Order Tracking page to track your package.

4. Which currency will I be charged in?

- We process all orders in USD. You will check out using USD at the most current exchange rate.

5. How can I pay?

- We accept all major Credit Cards: Visa, Mastercard, Discover, American Express, and also Paypal.

6. Is Checkout on this site safe and secure?

We guarantee 100% safe and secure checkout as we use the latest encryption technology on our website.